Ordering Information
There are
several ways to order, the easiest being this web site! The
site is equipped with a fully secured online shopping
system. Each product information page has an order button
that will add your Decoupage Papers or supplies to your
shopping bag. Simply browse through the online catalog and
click "Add" when you come across a product you wish to buy.
We offer the following discounts on your purchases:
When you're finished shopping, return to the shopping cart
and click the "Checkout" button. Select your payment type
and enter your credit card information, shipping and bill-to
addresses and method of shipping, then click "Continue".
You'll be presented with your order summary which includes a
complete list of the products you've purchased and your
order total including shipping. Click "Submit Order" to
place your order.
That's it! Please be assured we are processing your order
promptly.
If you
prefer to order via telephone, call us @ (760) 294-4449
Shipping Information
We offer
discounts on all our shipping!
Save on flat rate shipping costs!
United States 4.99, per order!!!
Canada 8.99, per order!!!
International
Shipping 12.99, per order!!!
Shipping on Supplies, Art & Jewelry is based on
weight, location, and size!!!
100%
Satisfaction Guaranteed
Here at Southern Blackberry
Designs, we are certain of the high quality of our
merchandise, that we guarantee all of our products to be
free from manufacturing defects. Should a defect occur, we
will reship these products to you at no cost. Just give us a
call; you will be asked to return the defective merchandise
to us.
Return Policy
Please inspect your package immediately upon receipt.
Damaged papers and products will be reshipped within three
business days or may be returned for a full refund within 15
days. All returns require prior authorization, just send us
an e-mail notifying us of the return and reason. We
will respond the same day. All unused
merchandise must be returned in inventory-ready condition
within 15 days of purchase. Once an authorized return is received,
you will be credited within one week.
To return a product,
please follow the instructions below.
-
For an
authorization number, please e-mail us at
Returns
with the following information:
-
Name,
address, e-mail, phone number, invoice number, item
number returned, reason for return.
You will receive a reply within 1 business days with a
authorization number via e-mail.
-
Ship the
merchandise so that the Decoupage Papers are not creased
or folded. If this occurs, we cannot issue a refund.
-
Insure
your package. This way, if your package is lost or
damaged, you will be able to collect from the shipping
company.
Security
We request information from you on
our order form. To buy from us, you must provide contact
information (like name and shipping address) and financial
information (like credit card number, expiration date). This
information is used for billing purposes and to fill your
orders. If we have trouble processing an order, we'll use
this information to contact you.
We are the sole owners of the information collected on this
site. We only have access to collect information that you
voluntarily give us via email or other direct contact from
you. We will not sell or rent this information to anyone.
We take precautions to protect your
information. When you submit sensitive information via the
website, your information is protected both online and
offline.
Wherever we collect sensitive information (such as credit
card data), that information is encrypted and transmitted to
us in a secure way.
While we use encryption to protect sensitive information
transmitted online, we also protect your information
offline. Only employees who need the information to perform
a specific job (for example, billing or customer service)
are granted access to personally identifiable information.
The computers/servers in which we store personally
identifiable information are kept in a secure environment.
Term
of Use - Copyright Information
With your purchase, you receive the right to use
these images for your personal crafts or to
alter them to sell, for example in cards or
jewelry. Basically, you can do almost anything
(legal) with the image except actions that
compete with my business or make it easy for
another person to have the image.
By
purchasing this item you agree not to:
1) Reproduce our collage sheets for resale on
printed media (example: cardstock, paper,
transparencies, transfer sheets) or digital
media (example: DVD, Scanners, Digital)
2) You cannot use them or sell them as part of
design elements such as collage sheets, image
CDs, digital compilations, scrapbooking kits,
image downloads, image transfers, waterslide
decals, or any similar forms.
3) Make the item available in such a way that
someone could steal the image. For example, if
you would like to put it up on a website, it
must be small (200 pixels on the largest side)
and/or heavily altered and watermarked.
4) Use the item in mass production. If you would
like to use the image more than 100 times,
contact me for a separate commercial license.
Wholesale Information
We wholesale our products
in the United States and Internationally. We also
offer exclusive distribution of our collage sheet in certain
locations.
If
you would like information regarding wholesale, please
contact us @
Wholesale Information.
Thank you!
Dea Shelton
Southern Blackberry Designs
